The various roles involved in GSi and their respective responsibilities are described below:

Business Users	The users of the vertical; Citizen, Official, Departmental Staff, etc
Business Analyst	Models the Business Process using the Process Definition Tools
GSi Administrator	Administers the GSi: Manages User Profile, Processes, Access Rights
Vertical Administrator	Administers the specific vertical: Manages User Profile, Processes, Access Rights
Vertical Implementer	Provides implementation for activities for the vertical
Software Provider	Provides the necessary software: Operating System, Application Server, Messaging Server, Database
Hardware Provider	Provides the hardware machines

The roles can be viewed from the below two usage perspectives.

Platform Perspective

• GSi Provider
  • Comat
• Software Providers ( OS, App, Msg, Mail, DB Servers)
  • IBM, Sun, BEA, Oracle, JBoss, MS, etc
• Hardware Providers ( Servers to run above SW’s)
  • IBM, Sun, HP etc

Usage Perspective

• GSi Administrator
• Vertical Administrator
• Business Analyst
• Business Users
• Vertical Developers/Implementers
  • Comat / Third party